INNOTRAIN IT Guest
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Web Content Display Success factors of change processes The best new technology is of no benefit if it is not used. Therefore, ITSM and innovation projects must not be implemented in a solely technology-driven manner. Central success factors are the development of the personnel and the organisation. The module at hand focuses especially on the methods to support the “Readiness and Willingness to Change” as well as on “People and Emotion Management”.
You can also download Chapter 5 or the complete ITSM Guide as PDF. Training Materials and Exercises
Theory
Here you can find theoretical approaches, definitions and explanations. This part of the module aims to equip you with basic knowledge on aspecific topic. folder-id: 34474 , number-of-files: 2
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All content and materials created by the INNOTRAIN IT project partners are available under the Creative Commons Licence CC BY-SA**, except the modelling tool ADOit®, on which the INNOTRAIN IT modelling method has been implemented. All rights to ADOit® belong exclusively to the BOC Group (www.boc-group.com).
